Risk assessment for all tours and cream tea ride. 

 

Customers for any of the tours or cream tea ride must familiarise themselves with this document. 

Hazard.

Slips, trips and falls whilst walking on uneven, slippery and loose surfaces.

Risk. 

Injury sustained from falling. 

Precautions.

Sensible footwear is advised on the tour / cream tea ride description on the website and upon booking. 

Customers will be advised at the start of the tour / cream tea ride that some surfaces are uneven, slippery and may be loose.  

Hazard.

Slips, trips and falls at river bank / cliff top locations. 

Risk.

Risk of injury from falling from height or drowning from falling into river or sea. 

Precautions.

Customers will be advised to stay clear of the river bank and not to approach edge of cliff top.  Customers are warned of the proximity of the cliff edge at appropriate points of the tour and will be advised to stay clear of cliff top edges, particularly those showing signs of collapse.  

Tours will not be conducted in adverse weather.

Hazard.

Separation and disorientation in darkness. 

Risk.

Customers of the night tour may become disorientated in unfamiliar locations in the dark. 

Precautions.

Customers are issued with a torch and instructed to use it only pointed downward to illuminate the ground so as to preserve their “night vision”. 

Customers are told to stay in the group and to speak out if the pace of the group is too fast for them to easily keep up. Customers are advised to carry their mobile phone. 

Hazard.

Hot water spillage and hot surfaces of stove, kettle and tea pot.

Risk.

Burns and scalds.

Precautions.

Burns or scalds from hot water and hot surfaces. The stove shall only be used on the ground outside the vehicle. Customers shall be told to keep at a safe distance from the stove and not to touch it or the kettle even if apparently cold. Customers will be instructed to only move the tea pot by its handle. First aid kit will be readily available.

Hazard.

Negative effects of alcohol / drug consumption. 

Risk.

Impaired balance and a lessening of the sense personal responsibility.

Precautions.

Customers showing signs of intoxication to the extent that they are a danger to themselves or others in the party will not be admitted for the tour.

Hazard.

Adverse weather conditions.

Risk. 

Hypothermia, heat exhaustion, sunstroke.

Precautions. 

Customers advised to wear weather appropriate clothing as stated on the website tour description and reiterated upon booking.  

The tour will not proceed in adverse weather.

Hazard.

Spoiled dairy products. 

Risk.

Possible mild food poisoning from spoiled dairy products.

Precautions.

All consumables are purchased fresh on the morning of the cream tea ride and stored in a powered refrigerated insulated container before consumption (not more than four hours). 

Hazard.

Food contamination. 

Risk.

Possible mild to severe food poisoning due to food contamination.

Precautions.

Antibacterial / antiviral spray is available to customers as well as food handling staff for sanitization of hands. Food is handled using single use disposable latex gloves. (Non powdered.)  

Food handling equipment (Plates, cutlery, etc.) is washed with hot water and detergent prior to packing away during preparation for the cream tea ride. 

Hazard.

Food allergies. 

Risk.

Customers may react to food allergens.

Precautions. 

Customers will be asked to state any food intolerances at the time of booking. Special foodstuff is kept in separate containers to avoid cross contamination.

Hazard. 

Road traffic collision or breakdown.

Risk. 

Serious injury / stranded at the site of an incident. 

Precautions.

Taxi fully complies with road regulations and is regularly serviced and maintained. Passengers are assured of safe return to the start location at no additional expense to themselves. Mobile phone available at all times in case of emergency. Mobile phone number for each passenger and their I.C.E contact is readily accessible.